Online request service

Fill in our online request form and you will receive a call within the hour. Once we have called to discussed your problem, we will then provide you with a quote. On your approval we will book your job for the next available 'Online request' appointment.

Book your appointment now

To arrange for a free quotation for any heating or plumbing installations please call:

0800 015 5100

To book your Landlords Gas Safety Check please call:

01246 292 800


Trusted Trader

Direct Gas has successfully completed the assessment process and is now a Which? Trusted trader!

Terms and Conditions

Terms and conditions

Direct Gas is built on two solid foundations, a quality customer service and providing a wide range of quality services at a competitive price. Direct Gas care for their customers like no other, when you book a service through Direct Gas we guarantee that we will do all we can to make sure you receive the best quality service possible.

Privacy Policy
Any information that we collect about you will only be use to process your order and accounting activities and will be used only in accordance with the Data Protection Act 1998. Direct Gas will never pass your details on to another party without your permission.

Products & Services
All product information correct at time of publication (01-04-09). Direct Gas reserves the right to change or amend any product and specifications given on this web site. The pictures shown are for illustration purposes only; some product may differ from those shown.

Estimates and variations to the price
Any estimate by Direct Gas is subject to withdrawal by Direct Gas at any time before receipt of an unqualified acceptance from the Client and shall be deemed to be withdrawn unless so accepted within 28 days from its date.

Unless otherwise specified by Direct Gas in the relevant estimate, an estimate is not a firm or fixed price quotation. It is an estimate of the likely minimum cost of the Works, based on the information made available to Direct Gas. Direct Gas's final price will be calculated on the basis specified in the estimate, if any, or, if none, in accordance with Direct Gas standard Account Rate Card applicable at the time the Works are carried out and may be increased above (but not reduced below) the specified price. Furthermore, Direct Gas reserves the right to increase the price before carrying out the Works by an amount equivalent to any increase to Direct Gas in the cost of relevant materials, labour, equipment hire or transport since the date upon which Direct Gas estimate, written, emailed or oral, was given, save that if this would increase the estimated price by more than 10%, the Client may cancel the Contract provided it does so before the Works are begun, any relevant materials are ordered or any relevant equipment is hired.

The Works
All descriptions and illustrations etc. contained in any catalogues, price lists and advertisements, or otherwise communicated to the Client, are intended merely to present a general idea of the Works and nothing contained in any of them shall form a part of the Contract.

Inspection of Works
The Client shall inspect the Works as far as it is reasonably possible to do so immediately upon their completion and if it considers that the Works or any part thereof are not in accordance with the Contract, it shall within 7 days from the date of inspection give detailed notice in writing thereof. In the absence of any such notice, the Works shall be conclusively presumed to be complete and free from any defect which would be apparent on reasonable examination.

Removal of Waste Materials
Unless agreed in writing between the parties, the Client will be responsible for the removal from site of all waste materials resulting from the Works.

Frozen Pipes
The Contractor will not be liable for any fracture found in frozen pipes attended by the Contractor. The Contractor will not guarantee to clear blockages occurring in a frozen pipe or drain.